So how would we rate the last couple of Updates then? I thought Scott’s was very good. Didn’t read Mike’s. Only kidding. I was indeed at my first industry awards
Some weeks the initial whimsy just defeats you. In a world of government by bantz, where auto-satire is somehow all good, where there are no surprises and where everything everyone
I took no pleasure in that Bond joke. There are some things you just have to grit your teeth and get on with. And when you work in finance and
So, so many gas jokes you could make this week – do you go down the industry being full of hot air route, the Mark-Locke-with-a-hangover-after-the-Platform-Awards route, the wasn’t-me-it-was-the-dog route, or
It’s our birthday! Happy birthday to us, etc. The lang cat is 11 today; that’s roughly the expected lifespan of one emu and you can’t knock that. I just read
Back to it, then, and the sound of the industry’s engine grinding back into gear is deafening. We go again, because the game is out there, and it’s either play
September comes around again, and to mark the turning of the calendar page there is condensation on the windows this morning. But there’s sunshine too, and a sense of getting
My favourite story about Charlie Watts is that apparently during the recording of one of the Rolling Stones’ less celebrated albums in the mid-1970s, he was, er, exploring the further
Eagle-eyed TCWU readers may have spotted that last week we told you normal service would resume today with Mr P firmly back at the helm of the Update. But fear
Mr P has somehow wangled another holiday, so I’m in charge of the Update again. And luckily for me, not one, but two industry behemoths came good with some news.
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
Service means a lot of things to a lot of different people. It’s so subjective it can be hard to put your finger on. This paper aims to challenge the status quo and inertia that’s built up in the sector for many years.