/ about us

A challenger consultancy - accepted by the industry

We’re an integrated insight, communications and regulatory and public affairs consultancy. With us, it’s a whole package deal.

/ Our approach

We have one ethos - that this industry can be better. It can serve advisers better. It can give clients better outcomes. But it can only do this if it understands who it’s serving.

Everything we do is driven by insight. All of the content that we create is driven by an understanding of the market and of the sector.
All of this, alongside our subject matter experts, means that we can offer the financial services industry the understanding and independent insight it needs to improve outcomes for all.

/WORK AT THE LANG CAT

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/ Send us your CV

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    / The team

    / Clients

    Impact of poor service

    / White papers

    The Impact of Poor Service

    We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.

    Impact of poor service

    / White papers

    The Impact of Poor Platform Service

    We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.

    / White papers

    Answering the Call

    Service means a lot of things to a lot of different people. It’s so subjective it can be hard to put your finger on. This paper aims to challenge the status quo and inertia that’s built up in the sector for many years.