So we start as we mean to go on. For anyone wondering where the lang cat got his name, the answer is from a fine Fifish folkie by the name of James Yorkston, who is a guitar hero and all round excellent fellow. His song ‘A Lang Cat’ is the guilty one. Sadly the lang cat can’t find a video of his namesake, but here’s a clip of another Yorkston song which is equally good.
Let the lang cat know what you think.
Alison Updates us this week about the FCA’s plans to take a new approach to enforcement and rules around technology.
Mark Polson dives into the FCA’s retirement income market data, as well as lamenting the fact he is now dad to two teenagers…
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
Service means a lot of things to a lot of different people. It’s so subjective it can be hard to put your finger on. This paper aims to challenge the status quo and inertia that’s built up in the sector for many years.
