The lang cat’s albums of 2023

The annual roundup literally no-one has been waiting for. Here are Mark’s – and no-one else’s – ten best records of the year.

the lang cat’s albums of 2016

Last year when I wrote this, Mike Barrett got in touch to say ‘not in my name’ and it was generally agreed that I don’t speak for the whole lang cat team when I do these lists. So before I get going, in the interests of balance: Mike, our own superstar DJ, has his own […]

the lang cat’s albums of 2016

Last year when I wrote this, Mike Barrett got in touch to say ‘not in my name’ and it was generally agreed that I don’t speak for the whole lang cat team when I do these lists. So before I get going, in the interests of balance: Mike, our own superstar DJ, has his own […]

the lang cat’s albums of 2015

OK, not so much the company’s, but mine. Who says it’s a democracy? Next year we’ll maybe do a more inclusive roundup, but here’s what cheered me up this year: Public Service Broadcasting – The Race For Space. Bleep, bloop, astronauts are nice was how I described this record, unkindly. It’s fantastic stuff and a good […]

The lang cat’s albums of 2014

Another year passes, another trip around the sun, another year closer to our eternal reward, another blog about music that no-one will read. Time, as you know, is an artificial construct designed to explain the otherwise random passing of events, and an attempt to place order on a pointless and terrifying universe. 365 days is […]

The lang cat’s albums of 2014

Another year passes, another trip around the sun, another year closer to our eternal reward, another blog about music that no-one will read. Time, as you know, is an artificial construct designed to explain the otherwise random passing of events, and an attempt to place order on a pointless and terrifying universe. 365 days is […]

Impact of poor service

/ White papers

The Impact of Poor Service

We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.

Impact of poor service

/ White papers

The Impact of Poor Platform Service

We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.

/ White papers

Answering the Call

Service means a lot of things to a lot of different people. It’s so subjective it can be hard to put your finger on. This paper aims to challenge the status quo and inertia that’s built up in the sector for many years.